Please see below to view some of the most commonly asked questions about our Custom Made Event Carpets.
Q) Where do you deliver to?
A) We deliver to anywhere throughout the UK and Europe, using a fast and reliable delivery service. Obviously, deliveries to France and the rest of the Europe take a little longer and postage will be based on the weight of the carpet. We provide every client with a custom quote when they order from us.
Q) How long will it take to deliver my carpet?
A) Standard delivery takes 7-10 days, which is included in the price you will be quoted. Next day or fast delivery is available. Deliveries abroad take a little longer and are subject to an additional surcharge.
Q) Are the carpet edges professionally finished?
A) All our carpet edges are over-locked with ‘perfect colour matching yarn’, unless otherwise requested.
Q) What is non-slip backing?
A) Non-slip backing is used to prevent movement when the carpet is placed on a polished surface or on top of another carpet. The backing will be applied between your new carpet and the floor, leaving no residue.
Q) Should I have stain protection treatment?
A) Yes. Stain protection is a spray applied chemical treatment that allows the carpet runner to be cleaned more easily in the future and provides protection from spills and soils. We would especially recommend this treatment for white carpets used at weddings.
Q) Can you supply our new carpet in any shape?
A) Yes. Over the years, we have supplied circles in yellow, semi-circles in black, ovals in green and various L-shapes. Please contact us to discuss any shape requirements further.
Q) How can I pay for my new carpet?
A) Payment can be made by BACS, Debit Card or Credit Card. Credit cards are accepted at a surcharge or 2%. Credit terms can be made available depending on status (business clients only – please enquire)
Q) Are the carpets good quality?
A) We have been in the carpet industry for over 20 years and only ever supply the very best products that are professionally edged, well packaged and guaranteed to last for many years.
Q) What are Fitted Safety End Plates?
A) Help to prevent curling after the carpet has been rolled. 1.50mm steel plate permanently fitted to underside of each short end of the carpet. Will keep the carpet flat on the ground
Cadbury Velvet Wedding Ceremony